This allows us to verify that our reviews come from real guests like you. We'll also provide transparency over the status of submitted content. Excellent cleaning service. Please enter the dates of your stay and check what conditions apply to your preferred room. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Excellent cleaning service. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. When would you like to stay at Sofitel Marseille Vieux-Port? 36 Boulevard Charles Livon, 13007 Marseille, France I appreciated my coffee in room every morning ”, “The view from our room was breathtaking. The venue comprises 73 … Here you may admire the most beautiful view in Marseille, savour some of the region’s most mouth-watering cuisine, and indulge in some truly amazing cocktails on our rooftop. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. B. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Open for: Each elegant room includes a mini-bar. Sofitel Marseille Vieux-Port takes special requests – add in the next step! LATE CHECK-OUT UP TO 5PM (Paying) Prolong your relaxation and opt to keep your room until 5 pm. We are ready and looking forward to welcoming you! All cribs and extra beds are subject to availability. Discounted prices & special campaigns for Sofitel Marseille Vieux Port. There is also a brasserie 'Carré Bistromanie' which serves breakfast, lunch and dinner with pastries available to buy in between. The location and the view was priceless..the staff was great ! Sofitel Marseille Vieux-Port - Free online booking. Sofitel Marseille Vieux Port*****, the iconic hotel in the Phocaean city, is a must. The luxury hotel's decor is inspired by Marseille's history. * En vous remerciant, When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Stayed over Valentines, celebrating 45yrs together. I will share your comments with our team. Chaleureusement, Nassima A, Directrice Hébergement. Some air-conditioned guest rooms have a terrace with harbor views. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The staff at breakfast were really friendly. Guests can buy cocktails in the Dantès Skylounge bar. If your plans change, you can cancel free of charge until free cancellation expires. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Need something else? Overall a satisfying stay at a very nicely located hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hotel Sofitel Marseille Vieux Port Marseille - 5 star hotel. Wired internet is available in the hotel rooms and costs EUR 18 per 24 hours. Rooms clean and comfortable, breakfast amazing and drinks in the rooftop bar a must . If you don’t book a flexible rate, you may not be entitled to a refund. Ideally situated just a few steps from MUCEM and the beaches: 10mn from train station It is ideally located 10 minutes from Saint-Charles train station and is close to the city center. Erwan H. Couples - 23/07/2020 Confirmed reviews ALL, Magic place within walking distance to most of what matters Great staff, attentive and even anticipating our needs, Dee R. Families - 16/04/2020 Confirmed reviews ALL. Delight in our luxury French cuisine, from breakfast to dinner, indulging in lunch and pastries in between. Actual travel distances may vary. The facilities are great and the room itself was clean and comfortable. Excellent stay with lovely staff from housekeeping to front desk to the adorable woman working the Brasserie ( so sorry we didn’t get her name, but she deserves a raise). Sofitel Marseille Vieux Port, where the decoration is related to the sea, is located 5 minutes from the beach and 10 minutes from the historic center with its entertainment and attractions, and 20 minutes from the Vélodrome stadium. Extremely helpful and friendly staff and great location with easy access to bus/metro links, shops and restaurants. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We’ll even let you know about secret offers and sales when you sign up to our emails. The facilities are great and the room itself was clean and comfortable.”, “Wonderful place. Boasting free access to a spa, sauna and hammam, Sofitel Marseille Vieux-Port also features 3 terraces overlooking Marseille's Old Port. Additional sorting options might be available (by type of traveler, by score, etc...). The maximum number of extra beds and cribs allowed depends on the room you choose. Sofitel Marseille Vieux Port*****, the iconic hotel in the Phocaean city, is a must. Service Réservation. Welcoming Booking.com guests since Apr 2, 2007. A cocoon of wellbeing, the Sofitel Spa offers three areas for the ultimate in relaxation: wellness area, spa area and fitness area. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Now £134 on Tripadvisor: Sofitel Marseille Vieux-Port, Marseille. Loyalty program. We are labeled ALLSAFE to guarantee you the implementation of all sanitary measures and welcome you in the best conditions. However, I felt I have to write as the assistance I received from 'Audrey' regarding a refund was amazing - efficient and friendly. You'll receive an email as soon as the property answers your question. Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. I had to ask for drink voucher. Sadly we went back to the lounge the next night (Friday) and their was no entertainment. ... Booking conditions apply. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. Sofitel Marseille Vieux Port Hotel, located in Le Pharo-Iles du Frioul district, offers 24-hour front desk assistance, a … For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. How to get to Sofitel Marseille Vieux-Port from Marseille Provence Airport, Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. The room, the bed, everything was perfect. If you stayed at this property through Booking.com, you can write a review. Love it so much The room are great especially with view on the « vieux Port » Thanks at all the Sofitel Vieux port for making the stay a perfect moment.... Fred, Alexandre Business - 12/10/2020 Confirmed reviews ALL, Highly professional, yet relaxed and peaceful, Nicolas G. Couples - 07/09/2020 Confirmed reviews ALL, - The staff was lovely - Great view - Great amenities, Hermes toiletries never disappoint - The room service was not worthy of a 5 star establishment, the food was beyond average. Haim Y. Solo - 11/02/2020 Confirmed reviews ALL, Anonymous Couples - 06/02/2020 Confirmed reviews ALL. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). The desserts at the hotel were great. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best price guarantee! Nous sommes heureux que vous ayez apprécié votre séjour parmi nous et que l’ensemble de nos services ait été à la hauteur de vos attentes. The check in , hotel staff was very helpful and although we came early did the effort to arrange a room, Modern, with great view restaurant, near to main attractions. I will share your comments with our team. Overlooking the Old Port, adjacent to Pharo Palace, the hotel is a perfect starting point for your visits. (score from 1083 reviews). Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Just wish the hotel were closer to the main VP area. Sofitel Marseille Vieux Port offers its guests a full-service spa, an indoor pool, and an outdoor pool. We enjoyed an upgrade on one evening, Thankyou. Guests loved walking around the neighborhood! What topic(s) do you want to know more about? Couples - 20/02/2020 Confirmed reviews ALL. Whoops! Carré Bistromanie and terrace: a new brasserie that is as chic as it is trendy. Closed Sundays and Mondays. Cancellation and prepayment policies vary according to accommodations type. I will share your comments with our team. Travel might only be permitted for certain purposes, and touristic travel in particular may not be allowed. This is our guests' favorite part of Marseille, according to independent reviews. Reservations longer than 30 nights are not possible. One of the most picturesque neighborhoods in Marseille! Right in central Marseilles, the Sofitel Marseille Vieux Port hotel is just minutes from Fort Saint Nicholas, Pharo Palace, Fort Saint Jean and Vieux Port on foot. After their trip, guests tell us about their stay. WiFi is free, and this hotel also features 2 restaurants and a spa. Don’t include any personal, political, ethical, or religious commentary. Private parking is possible on site (reservation is not needed) and costs € 25 per day. It features 134 rooms including 24 rooms with terrace, 2 suites and an apartment. Promotional content will be removed. From 8 am on, enjoy the privacy and comfort of your room and "wellness" bathroom. The terraces at brasserie Le Carré Bistromanie, gourmet restaurant Les Trois Forts and Dantes Skylounge bar offer the most beautiful view of the Old Port. “Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. We are open and certified ALLSAFE: book with peace of mind! The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi. It is always a pleasure to receive positive feedback. Beautiful views at the restaurant. The luxury hotel's decor is inspired by Marseille's history. All the services and helpful staff. I appreciated my coffee in room every morning”, “Wonderful place. Perfect hotel for a weekend stay in Marseille - highly recommend. Beautiful views at the restaurant. I will share your comments with our team. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. ), Special diet food available (vegetarian, halal, kosher, etc. The Château d’If is accessible by ferry from the nearby marina. Hotel chain/brand: Old hotel, bad service, no equipment, information, amenities, no drinks within minibar, no room service after 11pm (5 star hotel), no ironing board and iron, no information of where to call or how to reach anyone within the room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Les Trois Forts: Closed from Mon, Nov 23, 2020 until Thu, Dec 31, 2020, Le Carré Bistromanie: Closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020, Bar is closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020, Spa/wellness center is closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020. Respect the privacy of others. Wonderful place. Les Trois Forts restaurant serves gourmet cuisine, accompanied by fine wines and champagnes. Book here : +334 91 15 59 39 / Sofitel-Spa.Marseille@sofitel.com Opening hours : Mondays … The maintenance of the room was not as expected. Perfect - location , staff and breakfast! Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, “Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To see correct prices and occupancy info, add the number and ages of children in your group to your search. The toilet door was not closing and the toilet brush was broken into peaces. Good for couples – they rated the facilities 8.6 for two-person stays. This service may contain translations powered by Google. Stay Safe. We do have a Spa which has a relaxing pool Curl up in a cozy armchair and take in the spectacular view while our bar staff take care of the rest. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Anonymous Families - 05/02/2020 Confirmed reviews ALL, all staff ok. Reviews are most valuable when they are original and unbiased. The room was nice overall and nice amenities. Hubert Business - 06/03/2020 Confirmed reviews ALL, Perfect room, poor service at the breakfast, L. J. Amazing breakfast.”, “The location, view from the hotel and room space The second best thing in this hotel is the restaurant and bar area, which has a great view of Marseille’s old port. Please note that all Special Requests are subject to availability and additional charges may apply. Bathroom features (shower, bathtub, etc. Sincerely, Nassima A, Room Division Manager, Dear Mrs and Mr B., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. We ordered 2 club sandwiches which were simply terrible - Bathrobes and slippers were not worthy of a 5 star hotel - We tend to stay in Park Hyatts or Peninsulas when we can, and this stay definitely did not entice us to switch chains going forward, Accor need to significantly step up their game with their 5 star offering, Great location, perfect breakfast views, a bit dated rooms, no valuation of ALL stayus, Stephan H. Families - 02/09/2020 Confirmed reviews ALL. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Choose Sofitel for the greatest indulgence. Guests enjoy the comfy beds. The hotel do not have an indoor swimming pool. It is always a pleasure to receive positive feedback. Something went wrong – please try again later. In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Dans l’attente de vous accueillir à nouveau avec plaisir dans notre maison, veuillez recevoir, Monsieur, nos sentiments les meilleurs. Are you missing any information about this area? We were upgraded to a suite which was amazing. Smart, stylish, and seriously upscale, the Sofitel Marseille Vieux-Port was once the only true luxury hotel in town. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Continental, Vegetarian, Gluten-free, Buffet. My daughter and I will DEFINITELY be coming once life gets back to normal. Your contribution should be yours. Sofitel Marseille Vieux Port, 36 Boulevard Charles Livon - Marseille - France, 1 reviews from the Guests, check-in: 16:00:00, check-out: 12:00:00 Offering lift and a carpark, Grand Hotel Beauvau Marseille Vieux Port Mgallery By Sofitel is a 4-star hotel located near Le Panier. Unfortunately my daughter and I did not make it to Marseille. Les Trois Forts offers subtle Mediterranean cuisine from Chef Dominique Frérard with his famous breakfast of local products. Nearby: heated pool and beach. The nhow Marseille, formerly known as NH Marseille Palm Beach, is a new designer hotel situated in one of the Mediterranean's most beautiful bays.The hotel, built in 1976 and totally renovated in 2018, features modern decor from the likes of Teresa Sapey, Claire Fatosme and Christian Lefèvre, well known designers & architects. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. “Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. 끉 Very poor experience unfortunately for a Sofitel. Today it has a bit more competition, but its enviable position overlooking Marseille's iconic harbor continues to draw in business and leisure travelers. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Some air-conditioned guest rooms have a terrace with harbor views. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. Fabulous views from everywhere. You room will be waiting for you if you choose this option. The second best thing in this hotel is the restaurant and bar area, which has a great view of Marseille’s old port.”, The property usually replies within a few days. Want a great night's sleep? Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. We have 134 rooms available, including 3 suites and 24 rooms with balconies. Now $191 (Was $̶2̶7̶0̶) on Tripadvisor: Sofitel Marseille Vieux-Port, Marseille. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi. Lock in a great price for Sofitel Marseille Vieux-Port – rated 8.7 by recent guests! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The second best thing in this hotel is the restaurant and bar area, which has a great view of Marseille’s old port.” The desserts at the hotel were great.”, “I really enjoyed the lounge one night when the singer was there. A flat-screen TV with satellite channels and an iPod docking station are featured in the guest rooms at the Sofitel Marseille Vieux-Port. Sincerely, Nassima.A Room Division Manager, Dear MrYavets, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. The hotel’s luxurious décor is inspired by the city’s history, evoking a yacht on the Mediterranean. Please don’t include personal, political, ethical, or religious commentary. Brunch, Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. Couples in particular like the location – they rated it 9.4 for a two-person trip. Try again. Enjoy one more shower or a nap before checking out. Read more, “The location and the view was priceless..the staff was great ! Discover a range of flavors in our "Le Temps d'un été" restaurant, Enjoy a moment of relaxation and well being at Sofitel Spa. Light, spacious and luxurious, with marine-inspired decor. Couples - 03/03/2020 Confirmed reviews ALL. Piyush G. Business - 29/08/2020 Confirmed reviews ALL, staying on sofitel Marseille was worst experience ever so far , firstly they did not gave the room since 5pm and only excuses ,not the proper answers of why it was delayed , after you arrived from flight from your destination it was exhausted with waiting 4h , room was also not nice and not fresh so our day was over , being vegetarian there is not many choice on restaurant , 2nd day with the breakfast, they lost our order and after several time we asked about it and one hour later they bring , so in the morning ,it was like we are hungry and no food ,,,,, i felt like being the loyalty member there is no meaning at all , i checked out 2 days early , and i will not recommend anyone , you should give us my money back , finally they did not even released our guarantee money which they blocked on cheak in time , this has been now 8 days , still not have the money , i sent today a email to the hotel, Alex Couples - 29/08/2020 Confirmed reviews ALL. Sincerely, Nassima.A Room Division Manager, Dear Mr N., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. Gabriella did a fantastic job. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi. El Sofitel Marseille Vieux-Port tiene 3 terrazas con vistas al puerto viejo de Marsella y ofrece acceso gratuito al spa, la sauna y el hammam. Lunch, Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Prices are calculated as of 14/12/2020 based on … The staff at breakfast were really friendly. Contributions should be travel related. The staff at breakfast were really friendly. We’ll even let you know about secret offers and sales when you sign up to our emails. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Book Marseille Sofitel hotels and get the lowest price guranteed by Trip.com! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. The view from our room was breathtaking. Thank you for your interest of the Sofitel Marseille Vieux Port. The 5-star Sofitel Marseille Vieux Port hotel, known as the best address in Marseilles, is an ideal stopover not far from the Calanques. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi....”, “The location and the view was priceless..the staff was great ! Questions and answers should be property- or room-related. Some air-conditioned guest rooms have a terrace with harbour views. Amazing breakfast. Beautiful views at the restaurant. When booking more than 7 rooms, different policies and additional supplements may apply. The service at the breakfast was very poor...the staff forgot to offer us hot drinks and eggs. The desserts at the hotel were great.”, This property has taken extra health and hygiene measures to ensure your safety is their priority. Guests can access the fitness room 24 hours a day free of charge. Sincerely, Nassima A, Room Division Manager, Dear Laura P., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. If you booked through us and want to leave a review, please sign in first. Laura P. Couples - 03/03/2020 Confirmed reviews ALL. I will focus on the negative points: The bathroom was the only sticking point. Respect the privacy of others. The ALLSAFE certification developed with and approved by Bureau Veritas represents our new standards of cleanliness and prevention and ensures that these standards are met in our hotels. Booking.com’s role is to be a feedback distributor for both guests and properties. Highly recommend. All distances are measured in straight lines. Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. Sincerely, Nassima A, Directrice Hebergement, Dear Jonathan L., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. Monica helped by email and during our visit Charlotte was exceptional. Booking not found – double-check your booking number and PIN then try again. ft. (150 m²) offers sweeping views of Marseilles, the MuCEM and the sea. Sofitel Marseille Vieux Port is rated "Superb" by our guests. Harbour views from the room, restaurant and Skybar are beautiful and a must see! We want you to share your story, with both the good and the not-so-good. If you find a better rate within 24 hours of booking, we promise to outdo it by 25%. 뀐 It is always a pleasure to receive positive feedback. Sofitel, Your feedback will help us improve this feature for all of our customers. Double-check your selected room for the maximum capacity.